As leaders in our profession, we must deliver consistently services of the highest Quality that fulfills the expectations of our Customers in all markets. Protection and minimization of risks of Customers is the very foundation of our business and organization.
Quality is a corporate commitment within Nexx Oil and the Client. It is the Individual and collective responsibility of all personnel and teams. We want to project and live up a culture of professionalism, integrity and dependability.
To accomplish this we shall;
1. Promptly and courageously provide our external and internal Customers with precise information or services requested.
2. Regard Customer satisfaction, quality, confidentiality and continuous process improvement as critical business success.
3. Creates and preserves a work environment for all employees that foster:
- Commitment
to Quality & Team work.
- Mutual
trust and respect.
- Constant
learning & breaking down barriers.
- Continuous
Process improvement.
- Compliance
with Health, Safety, and Environment protection regulation.
- Recognition
of individual and team achievement.
4 Maintain our system and work process in accordance with international recognized Quality management standards.
5. Measure the efficiency of our processes and ability to meet external and internal Customers’ legitimate requirement and expectations.
6. Avoid being placed in a position of conflict of interest and accept only work that can be handled competently and professionally.
7. Help employees identify and pursue opportunities to improve the Quality of their own work and to optimize the use of our own resources.
8. Rectify shortcomings and take actions to correct situations that cause unsatisfactory performance.